Shipping information

Ordering & Shipping

Orders can be e-mailed to us directly from the website or faxed to +27 12 800 4948 or please call us at + 27 12 800 4981/2. Please allow us one day to process the order and make up the quote. Quotations are valid for 7 days only if payment is not received within 7 days, the order will be considered cancelled. We ship parcells via post office speedservices, or courier services. Client must arrange own courier. Please confirm collection before pickup. No orders will be shipped without prior payment.

Refund

Please inspect your parcell immediately upon receipt and contact us within 24 hours if damaged or faulty. If you are unhappy for any reason with any of our products, you can return it within 7 days from date of purchase for a credit or full refund. Please contact us in this regard so we can make arrangements for returns.

Method of payment

We accept Visa/Mastercard, Direct bank transfers, Cash. No cheques accepted.

Disclaimer

Although, we strive to make every effort to ensure the information on this site is correct and up-to-date, we cannot guarantee the accuracy of the information. As products do sometimes become unavailable, please do not rely soley on the information contained herein.

Prices

Prices are subject to change without notice. Increases are difficult to forsee, so your invoice price is our current price on that product. We only increase our prices when our suppliers have an increase.